This support guide is to show how to check inbound and outbound email delivery.
Note: your outbound email (SMTP) needs to be mail.yourdomain.com.au or one of Diskman's server names in order to track outbound delivery.
You can either go to www.yourdomain.com.au/cpanel or access your cPanel via the Services area within your customer account on our web site
Scroll down and locate the Email section
Once inside the Track Delivery Area you can choose (tick the boxes) 4 different options. At least one must be ticked. You can tick one or multiple options.
Show Successes
This will show successfully received and sent emails
Show Deferred
This will show received and sent emails which have been delayed eg recipient mailbox may be temporarily full and the system is waiting to retry delivery
Show Failures
This will show failed received and sent emails
Show In-Progress
This will show any emails that are still in progress for received and sent emails
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